Internship Program

at AX Group Plc.

Location
Salary
Undisclosed
Contract Type
Internship
Experience Level
No Experience
Listing Expiry
12/06/2024

Internship Summary
The AX Hotels internship program is designed to provide the student with an understanding of the various hospitality functions and hands-on experience. The program includes a rotation within chosen internship department, allowing the student to recognize the main functions of chosen hospitality discipline and to experience the inter-dependencies of various disciplines.

The AX Hotels internship program is comprised of the following areas:

Food and Beverage
Kitchen
Rooms Division (Supervisory)
Front Office
Concierge
Reservations
Events
Sales
Marketing
Purchasing & Stores
Accounts
IT
Human Resources

Responsibilities:
Food and Beverage
– Greeting and hosting guests
– A La Carte service
– Buffet service
– Function set-ups
– Room service

Kitchen
– Food preparation
– Taking care of section
– On job shadowing
– Buffet preparation
– Buffet service

Rooms Division (Supervisory)
– Making up and cleaning rooms when needed
– Supervising the laundry room
– Supervising the public areas
– Checking of rooms for upkeep of hotel standards
– Issuing daily reports

Front Office
– General administration duties
– Work on the Opera system
– Check in procedures
– Check out procedures
– Handling telephone calls

Concierge
– Greeting and welcoming guests on arrival
– Assisting to guest needs
– Taking up luggage to the guests’ room
– Answering the phone
– Taking care of the lobby (reception) area

Reservations
– General administration duties
– Work on the Opera system
– Inputting reservations data
– Checking arrivals
– Checking departures

Events
– General administration duties
– Updating client database
– Research on new contacts
– Preparation for functions
– Checking of function set-ups

Sales
– General administration duties
– Updating client database
– Answering the phone and taking messages
– Sending emails to companies
– Preparing reports at the end of the day

Marketing
– General administration duties
– Typing contracts for Sales; sending them to clients; following up on them for signatures
– Daily postings of Food and Beverage profiles
– Checking and handling daily e-mails
– Assisting in photoshoots

Purchasing & Stores
– General administration duties
– Inputting of invoices and requisitions
– Handling stores & stacking items
– Incoming & Outgoing records
– Preparing & Issuing departmental requisitions

Accounts
– General administration duties
– Creditor reconciliations
– Inputting invoices
– Inventory
– Compiling lists of companies

IT
– General administration duties
– Responding to user requests for service
– Troubleshooting problems and helping develop solutions
– Performing minor repairs to equipment
– Support desktop operating system software

Human Resources
– General administration duties
– Updating personal files
– Updating employee data base
– Preparing templates
– Checking of weekly departmental timesheets and clockings

Requirements:
Minimum of 2 to 6 months internship duration (depending on department)
B1 level of spoken English (Intermediate)
Candidate must be eligible to work in Malta and must also be available for an interview

Company Industry Other
Job Category Travel & Hospitality
Job Reference AV-12291

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